Release notes
What's new
in your workspace.
Each note covers one update: why it helps your practice, how to use it, and what to check. The newest is at the top. Launch day is the last page, so you can see what DoulaOne opened with.
8 October–4 November 2026
Starter and Pro
A shop for downloads and links
Sell a file or a link from your public page, keep a mailing list of buyers who are not clients yet, and see the sale in your bell, your dashboard, Reports, and automations.
Read this update4 November 2026
Starter and Pro · smart columns and automations on Pro
Your own pipeline stages and note templates
Add pipeline stages that match your practice, group clients with smart columns, let an automation move a client or change a tag, and start notes from your own templates with fill-in blanks.
Read this update2–3 November 2026
Starter and Pro · antenatal suggestions use DoulaOne AI
Planned births, follow-ups, questions, and invoice numbers
Centre on-call on a planned C-section or induction, suggest antenatal follow-ups from the package and the dates, edit booking and event questions, and change an invoice number.
Read this update29 October 2026
Pro
Forms inside automation emails
Link an intake form to an automation template. Each client gets their own Fill in the form button, and the answers are saved to their profile.
Read this update28 October 2026
Everyone
Delete your account yourself
Export your data, then delete your account from Settings. A DoulaOne subscription is cancelled immediately. Unused time on the current period is not refunded.
Read this update13–14 October 2026
Starter and Pro
Send email from your own domain
Authenticate your domain with a few DNS records, then send from an address on that domain. Until it is authenticated, mail still goes out from DoulaOne with your business name, and replies still come to you.
Read this update9–10 October 2026
Starter and Pro · existing Express accounts stay as they are
Card payments on your own Stripe account
Connect a new Stripe account or one you already have. Card payments for invoices, events, and the shop are collected on that account. You refund the buyer in full. Practices that already finished Express setup keep the previous fees and refund path.
Read this update7 October 2026
Starter and Pro
A public page you can arrange
Break the public page into named sections, add a thumbnail to a link, switch on white text when the background is dark, and copy your booking link from Public pages.
Read this update1–2 October 2026
Canadian workspaces
Invoices for Canadian practices
Set your province so GST, HST, or GST plus QST is calculated for you. Put an Interac e-Transfer address on every invoice, mark it paid when the money arrives, and send a receipt.
Read this update1 October 2026
Pro
Email people after an event
Write one follow-up for an event, send it to the people you choose, attach a form, link what they can book next, and keep the tasks that used to have nowhere to live.
Read this update24–26 September 2026
Starter and Pro · second profession on every listing
Signed contracts, a second profession, and on-call control
Send a contract straight from the Contracts page, sign it yourself before the family does, list a second profession in the directory, switch off on-call for clients you are not supporting at birth, and format your writing in the visual editor.
Read this update20–23 September 2026
Automations on Pro. Google Calendar on Starter and Pro.
Automations and Google busy times
Automations send your own messages when something happens: a contract is signed, a due date approaches, a baby arrives, or someone attends your class. Google Calendar can now hide booking times when you are busy, and show your Google events on your DoulaOne calendar.
Read this update15–17 September 2026
Reminders on Starter and Pro. Proposals and events on Pro.
Proposals, reminders, and repeat events
Send a family a branded page of the packages you discussed so they can choose one online. Set reminders on a client that notify you in the app or by email. Duplicate an event onto new dates, and share a published event with several clients at once.
Read this update2–3 September 2026
Starter and Pro
Booking times in their timezone, and card refunds
Families booking a video or phone call see times in their own timezone. You can refund a card payment from the invoice, and the invoice and your reports update to match.
Read this update24–25 August 2026
Australia · Starter and Pro
GST and PayID for Australia
Australian workspaces can turn on GST, show prices as GST-inclusive, send invoices titled Tax Invoice, record PayID payments, and see GST collected in Reports.
Read this update19–20 August 2026
Drop-ins on Pro. Everything else on Starter and Pro.
Drop-in sessions, resource sharing, forms, and guides
Families can book a single session of a paid course. Share resources with several clients at once, or copy a link for someone who is not a client. Organise forms with sections and drag-and-drop. Read the new public guides for birth workers and families.
Read this update4–6 August 2026
Every listing
List your profession
The directory now covers every kind of birth and family support. Set your profession so families can filter for it, choose expertise that matches your work, and start from contract and form templates written for your profession.
Read this update25–31 July 2026
Pro
Events for classes, workshops, and retreats
Publish a class, workshop, or retreat with its own page. Take registrations and payments, set a capacity and a waitlist, send reminders, and block the time from your one-to-one bookings.
Read this update28–30 July 2026
Starter and Pro
Personal booking links and meeting links
Send a client a personal link to book a visit or call with you, or keep reusable meeting links for the calls you offer often. Set your availability and time off once, and see everything booked in one list.
Read this update23 July 2026
Everyone
DoulaOne launches
Launch day. A free directory listing for birth workers, and a workspace for clients, enquiries, calendar, notes, forms, contracts, invoices, packages, and your public page.
Read this update
Something missing?
Can't find the change
you're looking for?
Billing, login, and account questions live in the help centre. If a feature on this list is not behaving, write to us with your workspace email.
